Delivery policy

– For customers who rent wedding dresses: Customers will come directly to the store to check the wedding dress, and receive/return the wedding dress. In case the customer has a request to send Grab or Express to the requested location, all costs related to the delivery will be 100% supported by the customer.
– For tailoring customers living in provinces or abroad: Nicole Bridal will support Free packing and check courier services (DHL, UPS, Fedex…) to update customers on costs and delivery time. All costs related to domestic and international shipping, import and export customs costs, VAT costs (if any) … customers will be in charge of those fees.

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